Return and Refund Policy

Your Satisfaction Is 100% Guaranteed

At Personal Gourmet, we stand behind the quality of every item we deliver. If you’re not completely satisfied with a product, we’ll gladly replace it—no questions asked.

How It Works:

• If you don’t love an item, we’ll replace it with another of your choice.

• Simply keep the remainder of the product in your freezer to arrange an exchange.

• Reach out to us at chris@gourmetphilly.com and we’ll make it right.

We’re committed to ensuring every order meets your expectations—and we’re always just an email away to help.

Note: Due to the perishable nature of our products, refunds are not offered—only product replacements or exchanges. (within 30 days)

Quality meat and seafood

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