Return and Refund Policy
Your Satisfaction Is 100% Guaranteed
At Personal Gourmet, we stand behind the quality of every item we deliver. If you’re not completely satisfied with a product, we’ll gladly replace it—no questions asked.
How It Works:
• If you don’t love an item, we’ll replace it with another of your choice.
• Simply keep the remainder of the product in your freezer to arrange an exchange.
• Reach out to us at chris@gourmetphilly.com and we’ll make it right.
We’re committed to ensuring every order meets your expectations—and we’re always just an email away to help.
Note: Due to the perishable nature of our products, refunds are not offered—only product replacements or exchanges.
SUBSCRIPTIONS
Less planning, more satisfaction. Try a subscription.
Did you know all of our products including our variety boxes are available on a subscription basis from our butcher shop? Pick your favorites and let Personal Gourmet do the rest!